Margaux Kelly
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Activity overview
Latest activity by Margaux Kelly-
Margaux Kelly created an article,
Shipping
At Margaux's Bookstore, we want to ensure that your orders arrive safely and promptly. Below, you will find important information about our shipping options, delivery times, and tracking your order...
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Margaux Kelly created an article,
Order Information
At Margaux's Bookstore, we make it easy for you to find and purchase the books you love. Follow the steps below to place your order, and learn how to change or cancel it if needed. How to Place a...
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Margaux Kelly created an article,
Accepted Payment Options
Apple Pay For shoppers on iPhones, iPads, or Mac computers. Simple and quick to use, if you have your Apple Pay account set up. Google Pay Google Pay is the fast, easy, and secure way to pay online...
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Margaux Kelly created an article,
Return Policy
Margaux's Bookstore offers returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition. New books must be free from any mar...
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Margaux Kelly created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Margaux Kelly created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Margaux Kelly created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Margaux Kelly created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Margaux Kelly created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Margaux Kelly created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...